Search results for "agences bancaires"
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MESURE DE LA PERFORMANCE GLOBALE DES AGENCES BANCAIRES : UNE APPLICATION DE LA MÉTHODE DEA
2005
In a DEA framework, the global performance of bank branches is measured and decomposed in technical efficiency and price efficiency.
Mesure de la performance des agences bancaires par une approche DEA
2005
Using a DEA framework (Data Envelopment Analysis), we develop new performance indicators for integrated retail networks. A methodological discussion leads us to propose a productivity indicator which respects the criteria of controllability and transversal coherence. We then formalise the relationship between a performance indicator of a network's headquarters and the productivity of its various retailers. Finally, we combine these new indicators in crafting a management tool amenable to a system of balanced scorecards.